Comprehensive ecommerce websites
increasing your online sales through ecommerce is our speciality
What you said...
...yet another accolade from the Heritage Lottery Fund: they love the quality of the our website. Many thanks it's all down to you and your creative team.
Bespoke ecommerce websites
We design and build comprehensive, reliable and engaging ecommerce websites, of all sizes. Whether you require B2C, B2B or a bespoke model, our experience designing and building ecommerce websites will ensure your online business goes from strength to strength.
In addition to the design and build of your ecommerce website we are happy to provide a website management service, including continuous search optimistation, pay-per-click and email marketing to drive traffic, sales and increase conversion rates.
Ecommerce legislation
If you are selling online there are a number of regulations and legislation that you need to be familiar with. These are in place to ensure that personal data customers provide is kept secure, goods and services meet quality and suitability standards, and online contracts are legally binding.
The Data Protection Act 1998 regulates how you deal with personal information held about living people, eg in customer records. The Act affects information that you have on computer as well as some paper-based records. In practice, it means that you need to be open about how you use information and follow the eight data protection principles. You can download information on how to comply with the Data Protection Act from the Information Commissioner's Office (ICO) website (PDF). See how to comply with data protection legislation.
The Consumer Protection (Distance Selling) Regulations 2000 require you to give your customers specified information before they place an order, eg your full company name and address and a description of the goods or services. You are also required to send the buyer order confirmation and give them a "cooling off period" in which they can cancel their purchase if they wish. See distance selling and online trading.
Useful links
- Find out about the various e-commerce regulations at the National Computing Centre
- Tips for complying with the E-commerce Regulations
Please note that Silkstream Ltd. cannot be held responsible for the content of any external web sites.
